Delete Your Clipperly Account

Delete in the mobile app

• • Sign in to the Clipperly mobile app.
• • Open Account.
• • Choose Privacy policy, then Delete account.
• • Enter your current password and confirm. Your sessions are revoked immediately.

Request deletion without the app

Email info@clipperly.co.nz from the email address registered to your Clipperly account with the subject “Account deletion request”. Include your name and, if applicable, your shop name. We will verify ownership before completing the request.

• • Email info@clipperly.co.nz to start a request.
• • If you are the only owner of an active shop, transfer ownership or ask support to close the shop and subscription first.
• • We will confirm completion or explain any information that must lawfully be retained.

What is deleted or retained

We revoke access tokens and remove identifying profile information from active use. Booking and payment records are unlinked or de-identified where possible. Transaction, tax, fraud, security, and dispute records may be retained for the periods explained in the Data Retention Policy.

Questions or requests

Email info@clipperly.co.nz, call 0223142272, or write to 29 Brentwood Street, Trentham, Upper Hutt. Privacy complaints can also be made to the New Zealand Office of the Privacy Commissioner.